Privacy Policy

Effective Date: 2023

Welcome to Elsinde! This document outlines our Privacy Policy and explains how we collect, use, and share your personal information when you interact with our website (www.elsinde.com) or utilise our services (referred to as the “Services”). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.

Changes to the Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or to comply with legal requirements. Any revisions will be posted on our website, along with the date of the last update. Please review this policy periodically for any changes.

Collection and Use of Personal Information

To provide our Services, we collect personal information from various sources. The specific information we collect depends on how you interact with us.

In addition to the purposes mentioned below, we may use the information we collect to communicate with you, deliver our Services, fulfil legal obligations, enforce terms of service, and protect the rights and security of our users and the Services.

Types of Personal Information We Collect

We obtain different types of personal information based on your interactions with our Site and Services. When we refer to “personal information,” we mean information that identifies, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information You Provide Directly

When you use our Services, you may directly submit information such as:

– Contact details (e.g., name, address, phone number, email)

– Order information (e.g., billing and shipping address, payment details, items purchased)

– Account information (e.g., username, password)

– Shopping information (e.g., viewed items, cart contents)

– Customer support information (e.g., messages sent through the Services)

Some features of our Services may require you to provide specific information. However, choosing not to provide such information may limit your access to those features.

Information Collected through Cookies

We also collect certain information automatically using technologies like cookies and pixels. This “Usage Data” includes details about your interaction with our Site and Services, such as device information, browser information, IP address, and your activities on our Site.

Information Obtained from Third Parties

We may receive information about you from third parties, including vendors, service providers, and partners who collect information on our behalf. For example:

– Companies supporting our Site and Services

– Payment processors for order fulfilment and processing

– Third parties who gather information through online tracking technologies (e.g., pixels, web beacons, cookies) when you visit our Site or interact with our Services or advertisements

Any information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties, nor their policies or practices. Refer to the “Third-Party Websites and Links” section for more details.

How We Use Your Personal Information

We use your personal information for various purposes, including:

– Providing products and services, such as order processing and notifications related to your account or purchases

– Marketing and advertising, including sending promotional communications and tailoring advertisements

– Security and fraud prevention, to detect and investigate potential fraudulent or illegal activity

– Communication with you, including customer support and improvement of our Services

Cookies

Like many websites, we utilise cookies on our Site. Cookies help improve and optimise our Site and Services, remember your preferences, and analyse user behaviour. Third parties may also use cookies on our Site for similar purposes.

Most browsers accept cookies by default, but you can adjust your browser settings to reject cookies or prompt you before accepting them. Please note that disabling cookies may impact the functionality of our Site and Services.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely dispose of or anonymise your personal information when it is no longer needed.

Information Security

We take appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please understand that no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of your information.

Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us, and we will take steps to delete such information from our systems.

Third-Party Websites and Links

Our Site and Services may contain links to third-party websites, products, or services that are not owned or controlled by Elsinde. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

Your Choices

You have certain rights and choices regarding your personal information. You can:

– Access and update your personal information through your account settings

– Opt-out of receiving promotional communications by following the instructions in the communication or contacting us

– Disable cookies or adjust your browser settings to limit their use

If you have any questions or requests regarding your personal information, please contact us using the information provided at the end of this Privacy Policy.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of your own. By using our Services, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please call +2349024002175 or email us at elsindefashion@gmail.com or visit us at 6 Okpunu street Okuikoko Alaji Kadiri Awani compound block 1 Okuikoko market Okpe.

We will respond to your inquiry as soon as possible.

Thank you for taking the time to review our Privacy Policy.

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